CHAIRMAN'S REPORT
"What has changed in the year under review is the amount of energy and time we have been able to devote to proactive, rather than remedial, activities. We are finally able to focus on building an operationally strong and focused business that is aligned with our customers' needs, particularly in respect of digital transformation."
Chairman's report
Chief Executive Officer's REPORT
"Despite moving from one crisis to another we have made real, steady progress in terms of transparency, liquidity and credibility. We have seen a meaningful improvement in EBITDA performance, the disposal of non-core units is ongoing, our business is more focused and less complex, our balance sheet is improving and the business is now cash-positive."
Chief Executive Officer's report
Chief Risk Officer's REPORT
"We have worked hard to bring on a multi-disciplinary team in the CODE function with expertise in GRC, legal, internal audit, HR and procurement. We have hired individuals with cross-functional experience so we can serve the wider organisation effectively and make a meaningful impact even with a relatively small team. We have a wealth of internal skills to assist us with building out our teams and technology wherever we can to streamline and take the friction out of day-to-day business processes."
Chief Risk Officer's report
Chief Financial Officer's report
"The impact of the pandemic has not only caused us to take significant steps to prevent lasting damage to our business, in particular to our workforce, but has also reinforced the potential of the Group to excel in an increasingly digitised world. In the second half we have seen positive cash generation and positive EBITDA without normalisation adjustments, coupled with a significant improvement in the Group's liquidity position by the end of the reporting period."
Chief Financial Officer's report
ABOUT EOH
The EOH business comprises three major pillars
with clear alignment of focus and groupings of value:
RISK OVERVIEW
EOH's enterprise risk management approach has continued to evolve over the last year after its establishment in 2019. There has been comprehensive work to develop and enhance risk identification, assessment and control procedures during the year.
Risk overview
EOH GOVERNANCE FRAMEWORK
The EOH governance framework arises from the fiduciary obligations and responsibilities of directors as defined by the Companies Act and King IV best practice principles of oversight and control. It is based on the accountability and line of authority and is applicable to all businesses in the Group to ensure the governance objectives are met. The seven pillars of EOH's governance framework represent the key processes or mechanisms applied to effectively uphold, sustain, defend and enforce the ethical values of good governance throughout the Company.
EOH Governance Framework