Integrated Report 2021

Currently viewing: Our business model and value creation / EOH governance framework

Who we are

Our business model and value creation

Over the past three years, EOH has spent a significant amount of time on its turnaround strategy. The turnaround plan was focused on dealing with the legacy issues inherited by the current executive management team and refining and revising its capital and corporate structure to stabilise the business (with an emphasis on quality earnings, cost reduction and solving the substantial legacy debt and inefficient capital structure), and positioning EOH for future growth. The growth stage was kicked off in 2021 as the sound progress in bedding down of the business structure, debt relief and generating profits became evident.

CAPITAL INPUTS

FINANCIAL CAPITAL

  • Leverage
  • Working capital management
  • EBITDA

INTELLECTUAL CAPITAL

  • Own IP platforms
  • Over 500 partnership certifications
  • Specialised and bespoke solutions
  • Technological expertise

HUMAN CAPITAL

  • ~6 000 employees
  • Strong executive team and Board
  • Superior market expertise and sales capability
  • Level 1 B-BBEE

SOCIAL AND RELATIONSHIP CAPITAL

  • Enduring client relationships across private and public sector
  • Strategic relationship with key tech partners
  • Constructive engagement with public sector
  • Preferential procurement
  • Long-term socioeconomic development ('SED') partnerships
  • Strong governance culture

NATURAL CAPITAL

  • Energy and
    water used
Client-focused business
Client-focused business

A presence in strong growth sectors

Technological capabilities in growth categories as companies  migrate away from inefficient legacy systems

Capabilities to expand into new markets
while leveraging off the South African platforms

Expanding into UK, Europe and Middle East

A full repertoire of services delivered in a holistic fashion

Go-to-Market teams' ability to leverage the
Group's holistic service offering to clients


STRATEGIC PILLARS

International
expansion

international expansion

OEM partnership
strategy

international expansion

Tailored Go-To-Market
strategy

international expansion

Cloud and infrastructure
services for mid-size
corporates

international expansion

Automation across
the OT/IT spectrum

international expansion

Organic growth through
cross-sell potential

international expansion

Investment into own
IP platforms

international expansion

SOLVE
for good

international expansion

CAPITAL OUTPUTS

FINANCIAL CAPITAL

  • Revenue R7 882 million
  • Net working capital stable at R263 million
  • EBITDA R667 million

INTELLECTUAL CAPITAL

  • Continued progress in consolidating and aligning business
  • Established Rocketlab Ventures to scale early-stage IP companies

HUMAN CAPITAL

  • An enhanced employee value proposition ('EVP')
  • Launched RiseUp Academy to assist in employee reskilling and upskilling
  • Women now account for 46% of workforce, with 38% at management level and 33% at exco level
  • Upskilled 455 employees at various business schools and providers in certified skills programmes and 58% were female for a total investment of R3.8 million

SOCIAL AND RELATIONSHIP CAPITAL

  • Through partnership with Siyanqoba, 201 disabled learners have been trained in various qualifications over the 2021 financial year
  • Provided R2.1 million in support of e-DEAF learnership and AET programmes
  • Preferential procurement
  • Level 1 B-BBEE status retained

NATURAL CAPITAL

  • Lower energy and water use due to the reduction in number of occupied buildings, travel and use of Company vehicles as a result of COVID-19 lockdown
  • Carbon footprint reduced by  55%