Our purpose is to SOLVE

SOLVE- exponentially , courageously together
At the centre of every business is Culture. Our people create our culture and are at the heart of what we do. Part of this means that we need to invest in our people.  Our purpose of SOLVE is going to keep us on course. Solving our own challenges, solving our clients’ challenges and being part of solving our country’s challenges. SOLVE is core to everything we do. It shapes our mindset, guides our values and drives our behaviour.
EOH- so , how do we solve

You’ll know our people by these traits

our people create our culture and are at the heart of what w do

We need to ensure we have bottom up inputs from our people, develop them, treat them with fairness and equality and ensure that they feel they are making a difference. It’s important to reward superior performance over average, so we retain top talent and don’t become mediocre.

Flexible

Being flexible means we need to cope with changes in circumstances, think about solutions to problems and solve challenges in novel and creative ways. We achieve this by making sure we have the best people, who have a laser-like focus on SOLVING.

AntiFragile

Nassim Taleb, the author of Antifragile said “Complex systems are weakened, even killed, when deprived of stressors.” Some things benefit from shocks; they thrive and grow when exposed to volatility, randomness, disorder, and stressors. The resilient resists shocks.

outcomes orientated
Inputs and efforts are important, but what matters the most are the outcomes. We have a much better chance of achieving positive outcomes if we work together and solve together. We live according to our CODE, trust our business practices and verify policies when we need to.
Innovative
Innovation is about turning an idea into a solution that adds value from a client’s perspective. Coming up with ideas is relatively easy, fast and cheap, but then those ideas need to be executed. In reality, if our clients don’t perceive the way we solve as having value, then they won’t be compelled to purchase them.
Efficient
We need to see ourselves as owners in this business and to see efficiency as critical to our success. Being efficient means we are committed to reducing costs and finding distinctive and innovative ways to improve our competitiveness. We are all in this together.